Visiting the Museum
The Museum has a cloakroom service located at the entrance in the Columned Courtyard. Visitors can leave objects such as overcoats, suitcases, large bags, umbrellas, rucksacks, etc. For security reasons the cloakroom will not accept items too large to pass through the scanner.
The Museum has devised an audioguide route around the Museum that lasts approximately one hour. During the course of this tour you can listen to explanatory commentaries on a selection of the most famous works in the Collection.
Available in Spanish, English, French, German and Italian.
Special Needs Visitors
The Museum has lifts and toilets designed and adapted for special needs visitors. You can also request wheelchairs, which are available from the Cloakroom.
Group bookings can be made through the Information Service on tel: 902 303 131, or by e-mail: email@example.com
The maximum number of participants per group is 20.
Rules for visiting the Museum
Visitors are not permitted to:
- Smoke in the inside of the Museum, in accordance with Law 28/2005, article 7.j of 26 December.
- Take photos or film videos.
- Bring in animals apart from guide-dogs.
- Enter the museum in swimming costumes/beachwear.
- Use mobile phones inside the galleries.
- Bring in food or drink.
- Touch the works of art.
Located on the Ground Floor of the Museum. The Shop stocks a large range of books and other publications as well as exclusive gift items inspired by the most famous works in the Carmen Thyssen Collection.
Please go to the information desk.
Pushchairs for children are available from the Cloakroom.